Project Policies

Project Scope

• All project deliverables, timelines, and expectations will be outlined in a written agreement before work begins.

• Any changes to the original scope may result in additional charges and timeline adjustments.

Communication

• Primary communication will occur via email or scheduled calls.

• We aim to respond to all client messages within 1–2 business days.

Revisions

• Each project includes up to 3 rounds of revisions (e.g., 2–3 rounds depending on package).

• Additional revisions outside the agreed scope will be billed separately.

Payments

• A 50% non refundable deposit is required to begin work, with the remaining balance due before final delivery.

• Invoices are payable within 5 business days of receipt unless otherwise stated.

Timeline

• Project timelines are estimated based on timely client responsiveness.

• Delays in providing content, feedback, or approvals may result in a revised completion date.

• If delays occur, the project may lose its priority status and be rescheduled behind other active projects in our production queue.

Client Responsibilities

• Clients must provide requested materials (e.g., logos, copy, images) in a timely manner.

• Final proofreading and content accuracy are the client’s responsibility.

Intellectual Property

• Final deliverables become the client’s property upon full payment.

• WebWorks Unlimited retains the right to showcase completed projects in our portfolio and marketing materials unless otherwise agreed upon.

Cancellation Policy

• Either party may terminate the project with written notice.

• The initial 50% deposit is non-refundable under any circumstances.

• If the project is canceled after work has begun and the amount of work completed exceeds 50% of the total project value, the client will be responsible for paying the additional amount based on the percentage of work completed at the time of cancellation.

Privacy

• All client information is kept confidential and will not be shared without permission.